AI Assistant for
Automate answers
to internal FAQs inside Slack
Quidget is an Internal AI assistant for workplace questions.
Trained on your internal docs, SOPs & wikis — and connected to Slack
for instant answers without tagging IT, HR, or Legal.
What Quidget Can Do for Your Business
Answers
up to 80% of internal questions
Reduces
onboarding time
for new hires
for new hires
Cuts down
pings & “where’s that doc?” messages
Your Security, Our Priority
Quidget is is made by SupportYourApp, a trusted leader in customer service
for over 14 years, serving 250+ companies globally. Built with the highest
standards, Quidget keeps your data safe and secure.
Your data, your control End-to-End Encrypted Security Fully GDPR & ISO Compliant
5 Reasons to Use Quidget Inside Your Team
Autopilot for #help & #questions
channels
Connect it to your Slack Q&A channels → teammates get answers without tagging people.
Sends unanswered questions to
the right team
If it doesn’t know, it won’t fake it. Quidget flags the message and forwards it to the right person or department by email.
Gives sources with
every answer
No black box. Every reply includes references → so people can dig deeper or verify.
Trained on your
content
Wikis, Website, SOPs, policy docs, past Slack convos, even PDFs — it learns from all of it.
Private Slack DMs
for sensitive asks
Ask things like “How much PTO do I have?” or “Where’s the contractor agreement?” — without broadcasting it.
Ready to stop repeating
yourself in 
?
?
Let your Internal AI Assistant do the answering for you.
Frequently Asked Questions
Quidget is an AI-powered support agent that answers up to 80% of common customer questions automatically. It learns from your website, FAQs, and uploaded resources, providing fast, accurate responses 24/7. For more complicated questions, Quidget passes the details to your team to handle.
No, Quidget is designed to be easy for anyone to set up. Just connect your resources, like a website or FAQs, and it’s ready to start helping your customers. You don’t need to know how to code or hire a developer.
Yes, you can try Quidget for free with basic features to see how it works for your business. If you need more advanced options, you can switch to a paid plan anytime.
Yes! If you don’t use a helpdesk system, Quidget can send any unanswered questions directly to your team’s email. It’s a great option for businesses that want better customer support without needing extra software.
Quidget includes built-in reports to show how it’s performing. You can see how many questions were answered by AI, which were passed to your team, and where your customers are from. These insights help you see what’s working and what can be improved.
Quidget is quick to set up—no coding needed—and starts working in minutes. Unlike generic chatbots, it uses your content to give better answers and works as a hybrid solution: AI for repetitive tasks and human handover for more complex issues. It’s also backed by 14 years of customer support expertise, making it smarter and more practical for real business needs.
Quidget works on your website and integrates with tools like WhatsApp, Slack, Telegram, and Viber. It also connects with CRMs like Zendesk and Freshdesk, making it flexible for businesses with different systems.
Quidget handles up to 80% of questions, including things like product details, pricing, and troubleshooting. It’s perfect for repetitive tasks that don’t need human involvement. For questions it can’t answer, it passes the customer to your team.
Yes, Quidget supports over 45 languages. It automatically detects the language your customer is using and continues the conversation in the same language. This makes it a great fit for businesses with a global audience.
Yes! Quidget learns from every interaction and gets better with time. You can also add new information or update your resources, and Quidget will use it to provide better answers. This makes it smarter and more useful as your business grows.